Delivery Information
Important
- Preparation for delivery (quality checks, packing, paperwork, etc.) usually takes 3-5 business days and is NOT included in the overall “shipping time”.
- All packages have specific tracking information.
- You will receive an e-mail notifying you once your order has shipped. The email will include a unique parcel tracking number. The status of your order can be reviewed by logging into “My Account”. Click on ” My Order ” to review your order status and/or obtain a tracking number.
Shipping Rates
| COUNTRY | SHIPPING METHOD | SHIPPING TIME (BUSINESS DAYS) | COST |
|---|---|---|---|
| Australia, Canada, Estonia, Germany, United Kingdom, United States | International Shipping | 18-40 | FREE |
| Austria, Belgium, Brazil, Bulgaria, Croatia, Denmark, Finland, France, Gibraltar, Great Britian, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, South Korea, Sweden, Switzerland | International Shipping | 18-40 | US$2.99 |
Note
- Shipping times can be affected by variable customs clearance times or public holidays. If you have not received your package based on the above estimates, please contact us.
- Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. Unfortunately this is outside of our control. Normal service resumes immediately after each holiday.
- It may take a few days to follow order shipment before the Tracking number becomes active on the courier’s system. If the information has not appeared on the courier’s website, please try again later.
